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Welcome to international Academy for CRM Excellence (Academy4Crm)

Why the Academy for CRM is important to you?
The Academy for CRM provides strategic
guidance and practical advice on what CRM-Vision and
Business-Process-Management can achieve, what
should be considered during design and implementation of your CRM
Project, what standards
need to be adhered to and what standard to anticipate. The Academy for CRM will provides with:
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Implementation Guide: Build, Test, Deploy,
Operate, Refine
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Customer service, Marketing management and
Microsoft compliance standards
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Integration and Extension
tools.
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Business case and specification products
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Planning, Implementation and operational support
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Know-How
and Experience transfer for a better CRM community
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Workshop Timetable quick view
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